How To Issue A Refund

  1. Click the “Payments” tab and go to “payments”
  2. Change the start and end date and refresh, to locate the period of time in which the payment you wish to refund was recorded.
  3. Open the receipt for the payment
  4. Click the blue button that says “Issue Refund”
  5. Select an amount to refund, and reasoning for refund, and click the “process refund” button.

Updated on April 7, 2020

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